When we listen more than talk, people say we are great conversationalists.
When we ask questions rather than offer answers, they say we have good ideas.
When you ask the question that feels hard to ask, they are relieved you did.
When you let them share their story rather than tell your own, they say they feel like they know you better.
When you ask them to explain their problem, they often come up with a good solution on their own.
When you laugh with them, they will say you have a great sense of humor.
When you have the courage to cry with them, they do not feel so alone.
When you help them discover who they really want to be rather than tell them what they need to do, they are inspired to change.
When you remind them they are a good person, they want to be an even better one.